Cancellation Policy
Customers can request to cancel their order before it is packed or shipped by contacting The Mappillai Store customer support team.
Please provide your order number and registered contact details when requesting an order cancellation.
Once an order has been shipped, cancellation may not be possible. Customers may need to follow our return policy after receiving the product.
If you have made a payment online, the refund for an approved cancellation will be processed to the original payment method.
Refund processing time may vary depending on the bank, payment provider, or payment method used.
Orders placed by mistake can be cancelled if the cancellation request is received before the order is processed or shipped.
The Mappillai Store reserves the right to cancel an order due to product unavailability, incorrect pricing, payment issues, or suspected fraudulent activity.
If we cancel your order after receiving payment, the eligible amount will be refunded according to our refund policy.
Customers are requested to check the product details, size, colour, quantity, and delivery address carefully before confirming an order.
The Mappillai Store reserves the right to update this cancellation policy when necessary. Customers are encouraged to review the policy before placing an order.